Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
AI and Smart Technologies: Advice from KM Leaders
-
Articles
Communities of Practice: Advice from KM Leaders
-
Articles
KM Adoption and Behavior Change: Advice from KM Leaders
-
Articles
Building Foundations for Process Excellence at Intel
-
Presentation Slides
World Class Journey- Implementing Business Process Management Across Intel Finance
-
Presentation Slides
An Interactive Conversation with 2020 Excellence in KM Recipients
-
Articles
A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
-
Articles
Innovating Through KM at the U.S. Army Engineer Research and Development Center
-
Articles
KM for a More Virtual Workforce
-
Presentation Slides
Managing KM Change Amidst Failure and Chaos
-
Presentation Slides
Road to Discovery: U.S. Army Engineer Research and Development Center
-
Articles
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
-
Articles
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
-
Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
-
Articles
Making the Case for KM to STEM Workers and Leaders
Featured Resources
Staff Selections
-
Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
-
Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
-
Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
-
Reports & White Papers
10 Steps to Get a KM Program Off the Ground
-
Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
