
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Tools & Templates
End-to-End Process Maps and Measures: Order-to-Cash
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Articles
Sourcing and Procurement Blueprint for Success: Executive Summary
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Articles
Converting the PCF to a CSV File
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Articles
Understanding Risk Management Processes and Activities
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Tools & Templates
Now in the Resource Library: Process and Performance Management
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Articles
Understanding Processes for Governing a Product and Service Development Program
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Articles
Understanding Processes for Generating and Defining New Product/Service Ideas
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Articles
Understanding Processes for Developing Products and Services
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Articles
The Process Classification Framework: Frequently Asked Questions
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Articles
Understanding Sourcing and Procurement Processes
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Articles
Understanding Logistics Processes
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Articles
Understanding Manufacturing Processes
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Articles
Understanding Supply Chain Planning Processes
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Articles
Tools for Re-Engineering Your Processes
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration