Understanding Processes for Developing Products and Services

To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process Classification Framework® (PCF) addresses product/service development—and within that subset, developing products and services. This article is the third of three articles that examine processes within category 2.0 Develop and manage products and services. This article focuses on process group 2.3 Develop products and services.