Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Cycle Time in Days to Resolve Adjustments
A lengthy cycle time for billing adjustments can cause ripple effects for key finance processes like reporting and forecasting. After reviewing cross-industry data on cycle…
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Tools & Templates|
Interactive Invoicing Tune-Up Diagnostic
Examine the essential metrics to ensure that your practices will keep you ahead of the competition. APQC's Invoicing Tune-Up Diagnostic highlights recent Open Standards…
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Articles|
Invoice Processing and Greater Productivity
The practice of benchmarking is most effective when organizations measure and track key performance indicators both internally and externally. This is especially true when it…
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The total cost to invoice customers is an important KPI that measures the efficiency of your sales and accounting teams and the health of the invoicing process itself. After…
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Articles|
Invoice Resolution Shouldn't Take a Week
Invoicing errors are a waste of time for all parties. If they happen repeatedly, they also erode trust among your customers. In this article, APQC reviews cross-industry…
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This article originally appeared on CreditToday.net and is reprinted with the author’s permission. David Schmidt is Managing Director of A2 Resources, a consultancy focused…
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This article originally appeared on CreditToday.net and is reprinted with the author’s permission. David Schmidt is Managing Director of A2 Resources, a consultancy focused…
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Webinars & Videos|
Transforming Credit-to-Cash at Cargill
This APQC webinar features Gunther Smets, Global Credit-to-Cash Process Manager at Cargill, discussing how Cargill transformed its credit-to-cash process, including the…
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Tools & Templates|
Customer Credit and Invoicing Rapid Performance Assessment
Identify weak points in customer credit and invoicing processes by completing the Customer Credit and Invoicing Open Standards Benchmarking Assessment. Although these are not…
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Tools & Templates|
Customer Credit and Invoicing Performance Assessment
Identify weak points in customer credit and invoicing processes by completing the Customer Credit and Invoicing Open Standards Benchmarking Assessment. Although these are not…