This APQC webinar features Gunther Smets, Global Credit-to-Cash Process Manager at Cargill, discussing how Cargill transformed its credit-to-cash process, including the impetus for the change; strategy/structure, people, process, data and technology.
Key webinar takeaways include:
- How Cargill defined, mapped, documented, and standardized and governed the end-to-end process (e.g., credit-to-cash)
- Critical success factors and lessons learned offered to other organizations for transforming their own credit-to-cash processes
- Future thoughts about moving from “credit to cash” to a true “order to cash” end-to-end process
This is the webinar recording; click here for a copy of the presentation slides.