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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Evolving Practices in ERM: Distribution/Transportation Industry Report
In the fall of 2020 through Spring of 2021, APQC partnered with Paul Walker, Ph.D., Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University, as the subject…
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2021 Strategic Outlook Information Management and Search: Distribution/Transportation Industry Report
In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects…
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2021 Supply Chain Challenges and Priorities: Distribution/Transportation Industry
This industry specific report shares results from APQC's seventh annual supply chain priorities and challenges research. Gain insights from 455 organizations into top areas…
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Data and Measures|
IT Application Development and Maintenance Key Benchmarks: Distribution/Transportation Industry
Prepared using data from APQC’s Open Standards Benchmarking® in IT Application Development Performance Assessment, this article highlights important IT application…
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Accounts Receivable and Collections Key Benchmarks: Distribution/Transportation Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Virtual Collaboration in the Software Industry
In September/October 2020, APQC conducted a survey to understand people’s experiences collaborating virtually with coworkers. This report provides insight into virtual…
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Digital Transformation of the Finance Function: Distribution/Transportation Industry Practices Report
APQC conducts ongoing research on the finance function to help organizations benchmark and assess the performance of their own finance functions against other organizations…
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By fostering fruitful supplier relationships and designing strategically focused outcomes, sourcing and procurement professionals now play a central role in addressing supply…
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Salesforce was struggling to set up a process improvement program at scale, due to being constrained by the startup mentality of a young company. In this session, Jerome…
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Process audits can be a helpful approach for evaluating performance and evolving maturity. However, many process audits are transactional and disconnected from organizational…
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For Alvaro Caamaño (Business Process Architect, Intel), setting up a business process management (BPM) framework is like building a house: Without the right foundations and a…
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To learn more about the goals, challenges, career paths, and future plans of today’s finance professionals, APQC launched the “People of Finance” series to share the stories…
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Fixed Asset Accounting Practices Report: Distribution/Transportation Industry
APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. The research gathers metric data (cost,…
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In September 2020, APQC spoke with retired global treasurer Damian Glendinning about how he set up an international treasury operation in his previous role, the role of…
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Cost Accounting and Management Practices: Industrial Products Industry Spotlight
APQC conducts ongoing Open Standards Benchmarking® survey research to help organizations benchmark and improve their processes. The research gathers metric data (cost,…
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