Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In August of 2019, APQC spoke with key staff from Divergence Academy to gather their insights as part of the Finance Analytics: Building High-Performance Structure, Tools,…
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As procurement becomes more digital, data-driven, and strategically important, it’s increasingly clear that organizations need a new breed of procurement professional…
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This article takes a closer look at data gathered by APQC from 626 global organizations related to manufacturing practices, focusing on digitalization and the adoption of…
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Webinars & Videos|
Technology Trends in Knowledge Management
In this on-demand webinar, APQC Principal Research Lead Lauren Trees summarizes the latest technology developments affecting KM programs, including cloud platforms,…
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APQC’s research cites awareness as one of the top barriers to knowledge sharing inside organizations. Awareness can become a problem when employees don’t understand what KM…
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APQC’s research cites time as one of the top barriers to knowledge sharing inside organizations. Time can become a problem when employees literally don’t have a moment to…
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Webinars & Videos|
Identifying and Investing in Critical Skills for Procurement Success
In this 2019 webinar, APQC's Marisa Brown shares results from research into the most important skills needed for future success in procurement. The webinar focuses on…
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Webinars & Videos|
Developing a Growth Mindset for Finance Talent Development
Are you growth-minded? Your Finance team’s evolution starts with cultivating a growth mindset. In a constant changing world, the need for finance associates to “think…
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Webinars & Videos|
Content and Collaboration in the Cloud: Community Call
The move to digital platforms like Microsoft Office 365 and Google G-Suite is currently affecting half of KM programs, with more taking the leap every month. In this webinar,…
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APQC's Blueprint for Success: General Accounting and Reporting can help organizations looking for ways to achieve superior performance. This report overview discusses the key…
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Data and Measures|
Key Sales and Marketing Benchmarks at a Glance: Food and Beverage Manufacturers
Prepared using APQC’s Open Standards Benchmarking® data in Sales and Marketing, this article highlights important sales and marketing benchmarks for organizations in the food…
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This executive summary outlines five best practices to embed knowledge and KM activities in the natural flow of employees' work. The recommendations focus on targeting the…
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Articles|
Embed KM Support Roles in the Business
In this article, you’ll learn how best-practice organizations structure embedded KM roles and how they leverage them to provide high-touch support and on-the-ground feedback…
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In August of 2019, Kevin DePree (vice president of Rand Group, LLC) delivered a webinar that explored best practices and critical considerations for planning an organization…
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Every KM program involves some activities that require employees to go above and beyond. The best way to motivate employees to take on these responsibilities and execute them…
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