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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Transforming Operational Excellence and BPM at Capital Group
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Articles
Cultivating A Process Thinking Culture at UPS
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Achieving Benchmarking Excellence at Boeing
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Articles
Selling Business Process Innovation at Salesforce
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Articles
RPA Fundamentals with Slalom Consulting
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Webinars & Videos
Benchmarking: Two Tales of Success
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Webinars & Videos
Transformation from Within: Our OpEx Journey
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Webinars & Videos
Delivering a Process Thinking Culture
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Webinars & Videos
World Class Journey- Implementing Business Process Management Across Intel Finance
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Webinars & Videos
Curating a Process Mindset in Tech Finance
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Webinars & Videos
How to Use RPA & AI to Hyper-automate Your Processes: Drive Productivity Up and Costs Down
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Articles
Six Steps to Achieve Strategic Goals Through Benchmarking
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Articles
Why Senior Process Analyst Steve Slate Won't Stop Fixing Broken Processes
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Articles
Analyzing Processes: How to Use a Process Classification Framework
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
