2023 Process and Performance Management Priorities and Challenges: Software and Technology Industry

Published On:
February 16, 2023
Authored By:
Members-Only Content:

APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2023.

This report looks at the top priorities of PPM teams in the software/technology industry in key areas like BPM, strategy, data and measurement, and benchmarking. It also dives into the evolution of process management and explores potential changes in the process management discipline.