2024 Process & Performance Management Priorities and Challenges: Process Management Function

Published On:
January 31, 2024
Authored By:
Members-Only Content:

APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2024.

This report explores trends for the process management function in process and performance work and reveals the top five priorities and challenges in process management and organizational performance management. It also explores potential changes in the process management discipline and how organizations utilize operational key performance indicators (KPIs).