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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Defining, Collecting, and Organizing Your Digital Life
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Data and Measures
Length in years of information architecture planning horizon
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Data and Measures
Percentage of data and content managed as enterprise information assets
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Data and Measures
Percentage of IT operating costs dedicated to manage enterprise information
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Reports & White Papers
HR Technology and Analytics Practices: Survey Report
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Data and Measures
Total cost to perform the process group "manage enterprise information", excluding depreciation/amortization, per $1,000 revenue
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Data and Measures
Percentage of total IT cost, excluding depreciation/amortization, allocated to process group "manage enterprise information"
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Data and Measures
Number of IT FTEs that perform the process group "manage enterprise information" per $1 billion revenue
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Data and Measures
Percentage of business entity IT FTEs who perform the process group "manage enterprise information"
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Articles
How to Use Chatbots for Knowledge Management
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Articles
How AI Supports Knowledge Discovery at the Society for Petroleum Engineers
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Articles
People-Driven Communities of Practice at BBVA
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Data and Measures
Total cost to perform the process group "manage enterprise information", including depreciation/amortization, per $1,000 revenue
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Data and Measures
Percentage of total IT cost, including depreciation/amortization, allocated to process group "manage enterprise information"
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Data and Measures
Total cost to perform the process group "manage enterprise information", including depreciation/amortization, per process FTE
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
