2021 Strategic Outlook Information Management and Search: Retail and Wholesale Industry Report

Published On:
April 19, 2021
Authored By:
APQC
Members-Only Content:

In early 2021, APQC and search solution provider Sinequa partnered to survey high-level knowledge management (KM) and IT leaders in large organizations about their projects and priorities. The goal was to understand the strategic outlook for enterprise information management and search, including:

  • The challenges employees face finding information
  • Business priorities and planned investments
  • Who makes and influences decisions
  • The impact of recent business disruptions
  • Tools and solutions currently in place
  • Measures of success

This report summarizes data from respondents in the retail and whole industry.

Also found in Trends in Information Management and Search
Type:
Data and Measures
Topics:
Information Management, Data Management, Knowledge Management, Content Management, KM Enabling Technology
Industries:
Retail/Catalog/Mail Order, Wholesale Distribution
Tags:
Cognitive search 

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