Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Optimizing HR Administration Headcount
When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. But headcount reductions can easily…
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Infographics|
Benefits and Challenges of Hiring In-House Talent
This infographic reviews cross-industry data on the percentage of positions filled by internal candidates, provides benchmarking guidance to help you better assess your…
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In this article, APQC reviews cross-industry data on the percentage of positions filled by internal candidates, provides benchmarking guidance to help you better assess your…
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Infographics|
Who Are the People of Process?
Process management is aimed at defining a process, establishing responsibilities, evaluating process performance, and identifying opportunities for improvement. This goal for…
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Articles|
Core Skillsets for Process Management
As more organizations recognize the value of process, the demand for qualified process management professionals will continue to grow. However, finding, evaluating, and…
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Infographics|
Boosting New Employee Retention
Every organization is going to experience at least some voluntary turnover from new employees, and the reasons why it happens are not always within an organization’s control…
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Every organization is going to experience at least some voluntary turnover from new employees, and the reasons why it happens are not always within an organization’s control…
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Infographics|
A Smaller IT Headcount is Not Necessarily Better
When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
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When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
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Infographics|
Human Resource Strategy: Roadmap for Process Improvement
This infographic is your roadmap for improving the HR strategy process. It outlines the best route for reaching your desired destination--to create and implement an HR…
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This infographic provides cross-industry data on the percentage of operational workers and office staff who receive a formal performance review, discusses why a formal…
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In this article, APQC provides cross-industry data on the percentage of operational workers and office staff who receive a formal performance review, discusses why a formal…
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Infographics|
Learning Budget per Employee
No organization has unlimited resources for employee development, but smart organizations know how to make their learning budgets stretch. This infographic reviews the…
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Articles|
How Much Do Employers Invest in Learning?
Organizations today face a range of employee development challenges that are only growing. Many skills are quickly becoming obsolete in the face of emergent technologies,…
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This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
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