Who Are the People of Process?
Process management is aimed at defining a process, establishing responsibilities, evaluating process performance, and identifying opportunities for improvement. This goal for organizational improvement requires a wide array of activities and skills. Similarly, the work that the people of process do also varies widely, from their role and background to where they sit in the organization.
This infographic highlights the insights from the 2023 “People of Process Management” survey around background, experience, and common roles for process professionals.