Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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APQC interviewed Steven Slate, Senior Process Analyst, and Chris Yardley, Team Leader of Business and Process Analysis, about PNNL’s process management journey. Read this…
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Recently, APQC interviewed Carmen Lim, the order to cash global process adviser for Chevron Lubricants’ U.S. operations and product owner for Chevron Lubricants’ Agile team,…
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Case Study|
Transformation in Order-to-Cash at Ecolab Indonesia
Ecolab, a global provider of water, hygiene, and infection prevention solutions and services, is in the process of centralizing and standardizing key processes in order to…
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After numerous mergers and acquisitions, the Dentsu Aegis Network UK found it had multiple processes, for the Media line of business, that lacked consistency across the…
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This case study explores how BDP International implemented a global finance transformation to eliminate waste, standardize processes, improve reporting, and scale through…
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To update its data environment and processes to accommodate rapid growth and incorporate new digital tools, Soluciones Verticales used in-house process improvement and…