Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Every leader knows that culture determines the success or failure of an organization. At APQC’s 2022 Process and Knowledge Management Conference, José Castro, Head of…
-
Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
-
Based on an October 2021, APQC webinar presentation by Tapaswee Chandele, global vice president of talent and development at The Coca-Cola Company, this article summarizes…
-
In this APQC interview, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, talks about Coca-Cola’s efforts to foster a learning…
-
For any organization, launching a knowledge management (KM) or process program is a big endeavor with lots of tough decisions to make. Fortunately, organizations don’t need…
-
Cargill is one of the largest privately held corporations in the U.S. and a trusted partner for food, agriculture, financial, and industrial customers in more than 125…
-
Case Study|
Building Supply Chain Agility at AGCO
A global agricultural equipment manufacturer, AGCO has operations across regions hard-hit by COVID-19. Yet its supply chain has been resilient. Greg Toornman—global vice…
-
Case Study|
Transforming Credit-to-Cash at Cargill
Cargill Inc. is the largest privately-held company in the United States by revenue ($114.7 billion in 2018) and has approximately 166,000 employees working in 70 countries…
-
AGCO, a public company with over $9 billion in revenues, manufactures and distributes agricultural equipment and replacement parts throughout the world. AGCO needed to…
-
Knowledge management (KM) has a natural affinity with science, technology, engineering, and math (STEM) disciplines. However, STEM workers themselves may not know what KM is,…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Articles|
What It Takes To Improve Employee Engagement
30% of employees in the United States, and 16% of employees globally, are engaged at work. For many employers, employee engagement programs are failing to meet objectives…
-
lululemon is undergoing a multi-year procurement transformation that includes how to identify, secure, and develop talent to support the end-to-end procurement process. The…
-
This executive summary outlines five best practices to embed knowledge and KM activities in the natural flow of employees' work. The recommendations focus on targeting the…