Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In this session, CRB Group discussed how to innovate and adapt during times of uncertainty in order to deliver business value enhancements and inventive solutions. The…
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During this session, Medtronic's supply chain underwent a radical transformation journey four years ago. The KM team developed an award-winning program to improve employee…
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Looking at Knowledge Management Through the Systems & Human Lenses: Can One Exist Without the Other?
During this session, participants discussed the delicate balance that success requires when implementing knowledge management initiatives, emphasizing the importance of human…
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Harnessing Tacit Knowledge as a Superpower
In this session, the Manufacturing Division (MMD) of Merck & Co., Inc. focuses on identifying, capturing, transferring, and sharing tacit knowledge. The organization's…
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In this session, the Knowledge Management team at Collins Aerospace demonstrated the value of in-person events through network mapping, which analyzed conference attendees'…
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The session focused on the development of Ogletree Deakin's KM engagement strategy, highlighting our journey from a members-only approach to a more collaborative and…
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This session covered how to develop a knowledge management strategy that aligns with ever-changing business priorities and ensures knowledge sharing becomes part of the flow…
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The Crawl/Walk/Run of Knowledge Management
During this session, participants received guidance on establishing a knowledge management (KM) strategy and system from the beginning. The main focus was on defining KM…
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The Power of Generational Knowledge Sharing
This session focused on how sharing knowledge and diverse experiences can provide significant insights. By bridging the gap between different age groups, we can uncover the…
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Effective change management involves helping employees understand how they're affected, providing resources for transitioning, and supporting them to sustain skills and…
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Top KM Opportunities for 2024
Knowledge management (KM) investments are expected to remain steady in 2024 as organizations continue to invest in it. KM drives employee engagement, productivity, and…
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Design Thinking for Knowledge Management
Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
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Knowledge Management (KM) is becoming increasingly evident as more business leaders recognize its connection to overall organizational success. Recent technological…
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Top 5 Knowledge Management Threats for 2024
Businesses face challenges amplified by changes in work culture and priorities. Recent technology adoption has given rise to new threats. Through its 2024 Knowledge…
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Top Knowledge Management Priorities for 2024
Knowledge management (KM) investments are expected to remain steady in 2024 as organizations continue to invest in it. KM drives employee engagement, productivity, and…