Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Excellence in Knowledge Management 2023
In 2023, APQC recognized eight organizations as recipients of its Excellence in Knowledge Management program (EiKM). This recognition was based on evaluating their KM…
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Over the Years: Excellence in KM
Since 2019, APQC has recognized outstanding KM organizations through the Excellence in Knowledge Management program (EiKM). Organizations are evaluated based on their…
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The North Atlantic Treaty Organization (NATO) is an international political and military alliance of 32 nations. The NATO Communications and Information Agency (NCI Agency)…
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Data and Measures|
Emerging Technologies for KM: Organization Size by FTEs Comparison
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.The report provides a…
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Data and Measures|
Emerging Technologies for KM: Region Comparison
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.The report provides a…
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Data and Measures|
Emerging Technologies for KM: Organization Size by Revenue Comparison
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.The report provides a…
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Data and Measures|
Emerging Technologies for KM: KM Program Model Comparison
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.The report provides a…
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Emerging Technologies for Knowledge Management
Organizations are harnessing an array of new digital and “smart” technologies to better collect, organize, and distribute enterprise knowledge. This collection contains APQC…
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Articles|
Top KM Opportunities for 2024
Knowledge management (KM) investments are expected to remain steady in 2024 as organizations continue to invest in it. KM drives employee engagement, productivity, and…
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Infographics|
2024 Top Technology Trends That Will Influence KM
APQC conducted its annual research survey to understand better the common priorities and challenges for Knowledge Management practitioners in 2024. This infographic…
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Infographics|
2024 Top Priorities for Knowledge Management
To kick-start 2024, APQC conducted its annual research survey to understand Knowledge Management practitioners' common priorities and challenges. This infographic summarizes…
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Infographics|
KM Now & What's Next
Early in 2024, APQC conducted its annual research survey to identify the challenges and priorities facing Knowledge Management professionals. This infographic provides a…
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Infographics|
Remedies To Address Top KM Threats in 2024
In 2024, APQC conducted its annual research survey to assess knowledge management practitioners' priorities and challenges. This infographic presents a list of the top…
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According to APQC's Knowledge Management Priorities and Trends survey, change management remains the top priority skill for KM to develop. This sustained focus has helped…
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On-Demand Knowledge Management Webinar Collection
In this master collection of on-demand KM webinars, you can access recordings, presentation slides, and summaries from past webinars conducted in 2024, 2023, 2022, 2021, 2020…