Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Information Technology (IT) Organization
The APQC Open Standards Benchmarking® measure list provides a clear overview of all available measures for a specific survey. These measures are sorted by research area, the…
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Process automation has nearly limitless potential as a means of improving efficiency, reducing errors, and saving time and money. However, most organizations have neither the…
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Couple the expanded potential with the growing accessibility and maturity of RPA technologies, and RPA is quickly becoming a staple of the process management toolbox. APQC…
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Articles|
2021 Taiwan Small- and Medium-Sized Enterprises Digital Transformation Survey: Executive Summary
This executive summary provides insights from a survey conducted by PwC Taiwan, in cooperation with Taiwan’s Institute for Information Industry and the Information Service…
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Webinars & Videos|
Key Insights for Digital Transformation Success
Digital transformation is not a one-and-done acquisition of new technology. Its focus is on building the strategies and skillsets that enable an organization to continuously…
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Presentation Slides|
Key Insights for Digital Transformation Success
Digital transformation is not a one-and-done acquisition of new technology. Its focus is on building the strategies and skillsets that enable an organization to continuously…
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Articles|
Finance Data Opportunities and Challenges
Big data and analytics technology have helped countless organizations improve their performance and arrive at deeper insights about key business drivers. Organizations are…
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Presentation Slides|
The 6 Data Challenges Inhibiting Excellence and Agility in Finance
We are bombarded by reports, analyses and surveys that tell us that “data is the new oil” and that “data driven decision making” is the future of the digital business, and…
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Webinars & Videos|
The 6 Data Challenges Inhibiting Excellence and Agility in Finance
We are bombarded by reports, analyses and surveys that tell us that “data is the new oil” and that “data driven decision making” is the future of the digital business, and…
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On this podcast, APQC’s Mercy Harper and Lauren Trees talk with Juan Sequeda, PhD, principal scientist at Data.World, about what knowledge graphs are the people and process…
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Presentation Slides|
Robotic Process Automation: The Gateway to Process Improvement
The Federal Home Loan Bank of San Francisco took a grassroots approach in building its robotic process automation (RPA) Center of Excellence, starting slowly with ad-hoc get…
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Business stakeholders often underestimate the amount of time, labor, and other resources that it takes to implement robotic process automation (RPA) effectively. At APQC's…
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Collections|
2022 Finance Management Priorities
In the fourth quarter of 2021, APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers…
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Articles|
What Data Management Means for the Business
Organizations often approach data management as a purely technical problem to be solved by data scientists and through expensive new technologies. For Dan French, data…
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Dan French, CEO of Consider Solutions, about what finance data management really is and why it’s so…
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