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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Understanding Procurement Benchmarks and Best Practices
In this September 2020 webinar, learn from APQC's Senior Principal Research Lead, Marisa Brown, about insights in sourcing and procurement from recent APQC research. …
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Going (and Staying) Digital: Making Digital Transformation a Reality
In this Esker Inc. sponsored webinar, Marisa Brown, APQC senior principal research lead for supply chain management, and Holly Lyke-Ho-Gland, APQC principal research lead for…
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Speed to Insight at the Speed of Thought
Forecasts for economic activity over the next six-to-twelve months continue to be wide-ranging. FP&A leaders continue to confront uncertainty in their businesses that has…
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Using AI to Identify Skill Gaps and Surface Hidden Expertise
With more than 90 percent of the workforce remote today, simplifying where to source knowledge and expertise has become a critical challenge with a serious impact on…
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Management Systems, Principles, and Process Frameworks
In this webinar, APQC and Colin Christmas, managing director of EAGLE Certification Group, walk through Management System performance and its relationship with APQC's Process…
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Scenario Planning Fundamentals: Illuminating Possible Futures
In this webinar, APQC and Dan L. Ward, NASA Special Advisor for Talent Solutions, describe the fundamentals of scenario planning. Often used by business strategists, scenario…
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Managing Project Knowledge Through a Lessons Learned Process
Saudi Aramco’s Project Management Office uses KM as a key service to enhance project decision making and execution. It has a robust lessons learned process to manage…
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Presentation Slides|
How to Improve Supply Chain Planning
In this July 2020 webinar, APQC's Senior Principal Research Lead, Marisa Brown, discusses insights from APQC's newly updated Blueprint for Success: Supply Chain Planning and…
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APQC Finance Analytics Study Report Out and Cementos Argos Case Study
Analytics is an increasingly important part of finance’s role as strategic business partner, helping derive key business insights and support better decision making by…
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How COVID-19 Has Created the Right Time for Radical Innovation That Cuts Costs
In this June 2020 webinar, Steve Wunker, managing director, New Market Advisors, discussed how COVID-19 breaks inertia for both companies and their customers, providing an…
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Connect the Virtual Workplace Using Intelligent Search
Many organizations have suddenly found themselves in the virtual workplace. Having all employees working remotely has introduced challenges related to sharing knowledge,…
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Selecting Data Visuals for Financial Reporting and Dashboards
According to the APQC Leading Practices for Financial and Managerial Reporting survey, bar/column charts, line charts, and pie charts are by far the most common visuals used…
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Embedding Intelligence in KM: Cognizant Technology Solutions
Cognizant has leveraged the power of automation and AI to enhance its KM systems, helping end-users save time and connect to relevant knowledge. The organization has…
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The Mercer Brain: The Brain Behind Content Findability
As the world's largest HR consulting firm, Mercer relies on its intellectual capital to engage with prospects and clients. But despite having a wealth of information at its…
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Think Tank: Knowledge Technology to Support Organizations in Crisis
The global pandemic is changing our relationship to technology. As social distancing went into place, we saw lightning-fast adoption of everything from telemedicine to online…
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