Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Workforce Planning: Gap Closing Strategies Editable Template
Populate this template with your organization’s preferred gap closing strategies and selection criteria. Once populated, share this guide with workforce planning participants…
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Tools & Templates|
Workforce Planning: Measure Selection Tool Editable Template
Populate this template with preferred measures for assessing the outcomes of your organization’s workforce plans. Once populated, share this tool with workforce planning…
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Tools & Templates|
Workforce Planning: Business Leader Interview Guide
This interview guide is intended to support HR business partners and strategic workforce planning staff in facilitating strategic workforce planning discussions/workshops…
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Tools & Templates|
Workforce Planning: Sample Action Plan
Each implementation strategy in your organization’s workforce plan should be described in a formal action plan document. This tool is an example of a completed action plan. …
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Tools & Templates|
Workforce Planning: Action Plan Template
For each implementation strategy in your organization’s workforce plan, use this template to complete a formal action plan document. For additional guidance, see APQC's…
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Tools & Templates|
Workforce Planning Roles and Responsibilities: Editable Template
This editable template allows the user to complete a list of the roles and responsibilities for workforce planning within their organization. Click here to access a list…
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Tools & Templates|
Workforce Planning Roles and Responsibilities
This tool provides a list of key participants in workforce planning and their main responsibilities, including examples of common variations based on factors such as…
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Tools & Templates|
Workforce Planning: Framework
Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. This tool provides a framework…
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Webinars & Videos|
Human Capital Management: What We've Learned and Where We're Going
In this webinar, APQC's Principal Research Lead Elissa Tucker recaps APQC's 2021 human capital management research findings and provides a preview of the 2022 research agenda…
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Presentation Slides|
Human Capital Management: What We've Learned and Where We're Going
In this webinar, APQC's Principal Research Lead Elissa Tucker recaps APQC's 2021 human capital management research findings and provides a preview of the 2022 research agenda…
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Articles|
Strategic Workforce Planning in Practice
Based on APQC interviews with workforce planners, this article provides a wide range of insights on what it takes to build a successful workforce planning program…
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Collections|
Strategic Workforce Planning
The items in this collection provide insights on the survey findings. Organizations can use this information to benchmark and improve their workforce planning processes.
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Webinars & Videos|
Remoteability: The Essential Post-Pandemic HR Metric
Many employers are grappling with how to handle remote work--making decisions about who can work remote, how often, and with how much flexibility? In this webinar, Tim…
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Presentation Slides|
Remoteability: The Essential Post-Pandemic HR Metric
Many employers are grappling with how to handle remote work--making decisions about who can work remote, how often, and with how much flexibility? In this webinar, Tim…
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Learn how the United States Geological Survey (USGS) built a workforce planning process with centralized support and flexible tools that allows planners at each…