Strategic Workforce Planning in Practice

Based on APQC interviews with workforce planners, this article provides a wide range of insights on what it takes to build a successful workforce planning program. Interviewees shared advice on:
- the skills and capabilities needed to carry out workforce planning;
- the roles that workforce planning teams and their partners play in the process;
- the types of resources, training, and support that workforce planning teams provide to the business;
- change management strategies for building buy-in; and
- workforce planning tools and technology.