Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
In March 2020, APQC hosted a webinar with KM leaders from Swagelok and U.S. Pharmacopeia to find out how they have accelerated KM adoption and maturity in their organizations…
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Webinars & Videos|
Accelerating KM: Swagelok and U.S. Pharmacopeia Share Advice to Fast-track KM Program Development
In March 2020, APQC hosted a webinar with KM leaders from Swagelok and U.S. Pharmacopeia to find out how they have accelerated KM adoption and maturity in their organizations…
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Articles|
Knowledge Sharing Drives R&D Success
In late 2019, APQC conducted research into global R&D and innovation to analyze how organizations are structuring, integrating, and evaluating their global R&D organizations…
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Infographics|
Design KM Training for New Hires
All employees must be taught what knowledge management is and how it can help them, but training needs differ based on a person’s career stage. This infographic outlines KM…
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Infographics|
Design KM Training for Authors and Contributors
All employees must be taught what knowledge management is and how it can help them, but training needs differ based on a person’s role and career stage. This infographic…
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All employees must be taught what knowledge management is and how it can help them, but training needs differ based on a person’s role and career stage. This infographic…
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Infographics|
Design KM Training for Executives and Leaders
All employees must be taught what knowledge management is and how it can help them, but training needs differ based on a person’s role and career stage. This infographic…
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In March 2020, APQC hosted a webinar where KM leaders from the U.S. Army Engineer Research and Development Center, REI Systems, and Amgen described ways to formally integrate…
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Webinars & Videos|
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
In March 2020, APQC hosted a webinar where KM leaders from the U.S. Army Engineer Research and Development Center, REI Systems, and Amgen described ways to formally integrate…
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Reports & White Papers|
COVID-19 Organizational Survival Guide
Along with the rising humanitarian toll, COVID-19 and its myriad impacts are undeniably going to shape businesses and economies around the world for years and even decades to…
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In February 2020, APQC interviewed Lance Weiler about how storytelling skills are needed to succeed in knowledge management. A founding member and director of the Columbia…
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In March 2020, APQC hosted a webinar where KM leaders from Mercer and Cognizant Technology Solutions described the digitization of their KM efforts. This article summarizes…
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Webinars & Videos|
Adapting KM to Digital: Mercer and Cognizant Explain How They Use Automation and AI
In March 2020, APQC hosted a webinar where KM leaders from Mercer and Cognizant Technology Solutions described the digitization of their KM efforts. This is a recording of…
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Collections|
Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
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Presentation Slides|
KM in 2020: Innovating in the Face of Disruption
At the beginning of the year, APQC surveyed its KM audience about the technology and business changes affecting their organizations, as well as what they are doing to keep KM…
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