Design KM Training for Experts, Mentors, and Community Leaders

Published On:
March 30, 2020
Authored By:
APQC
Public Content:
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All employees must be taught what knowledge management is and how it can help them, but training needs differ based on a person’s role and career stage. This infographic outlines KM learning needs for subject matter experts, mentors, and community leaders, along with best practices for instructing and engaging them.