Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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After more than a year of whirlwind change, it’s clear that organizations need to adapt faster and more often than ever before. Knowledge management (KM) and process…
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Articles|
Guide to Strategic Planning Methodologies
When it comes to strategic planning, there are many well-tested models and methodologies organizations can use as a rubric for strategic planning. This document provides an…
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Articles|
Keep BPM Visible to Senior Leaders
Research consistently proves that increased leadership involvement results in greater change and buy-in for improvement initiatives. BPM needs executive-level sponsorship to…
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Case Study|
Flexible Strategic Planning at Centura Alimentos
Download this case study to learn: How Centura Alimentos uses SWOT and other easy-to-understand frameworks for fast and robust planning Why Centura Alimentos’…
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Reports & White Papers|
Best Practices for Driving Agility: Better Structures and Strategy Practices
Through the pandemic, even the most traditional, well-established organizations gained real-world experience being agile. Now the question is whether they have the structures…
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Podcasts|
Worst Strategic Planning Process Ever
What are the biggest “don’ts” in strategic planning? In this brief chat, Mercy Harper and Holly Lyke-Ho-Gland, Principal Research Lead for Process and Performance Management…
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When the COVID-19 pandemic hit, nonprofit organizations had to make rapid adjustments to strategy and operations to meet urgent and evolving needs. In this podcast, Mercy…
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This article is a comparison of the importance, capabilities, and practices in strategic planning and organizational agility between the 2015 study and 2021 study.
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Articles|
Measures of Organizational Agility
Organizational agility is comprised of two key components: strategic responsiveness and organizational flexibility. This article identifies the key factors within each…
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Articles|
Governance Structures and Alignment
In April 2021, APQC hosted a roundtable discussion with process and performance management professionals to share pain points, challenges, and success stories around process…
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Data and Measures|
Organizational Agility and Strategic Planning: Management Role Comparison
APQC conducted a survey in March of 2021 to explore strategic planning practices and identify the key characteristics that drive organizational agility. This report…
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Data and Measures|
Organizational Agility and Strategic Planning: Culture Type Comparison
APQC conducted a survey in March of 2021 to explore strategic planning practices and identify the key characteristics that drive organizational agility. This report…
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Data and Measures|
Organizational Agility and Strategic Planning: Company Size Comparison
APQC conducted a survey in March of 2021 to explore strategic planning practices and identify the key characteristics that drive organizational agility. This report…
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Data and Measures|
Strategic Planning and Organization Agility: Financial Services/Banking Industry
APQC conducted a survey in March of 2021 to explore strategic planning practices and identify the key characteristics that drive organizational agility. This industry…
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Data and Measures|
Strategic Planning and Organization Agility: Government/Military Industry
APQC conducted a survey in March of 2021 to explore strategic planning practices and identify the key characteristics that drive organizational agility. This industry…