Governance Structures and Alignment

Published On:
May 18, 2021
Authored By:
APQC
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In April 2021, APQC hosted a roundtable discussion with process and performance management professionals to share pain points, challenges, and success stories around process governance. In a facilitated conversation with Holly Lyke-Ho-Gland (Principal Research Lead, Process and Performance Management at APQC) and Jonathan Kraft (Project Manager for Process Performance and Knowledge Management Solutions at APQC), participants discussed: 

  • benefits and challenges of common process governance models, 
  • how to strategically align disparate elements of process work, and 
  • the role of culture in driving changes to governance. 

This article summarizes the roundtable’s key themes and discussions.