Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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Articles|
Design Thinking for Knowledge Management
Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
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To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
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Presentation Slides|
Costovation: Bring Innovation to the Cost Side of the Business
In these presentation slides, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation…
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Webinars & Videos|
Costovation: Bring Innovation to the Cost Side of the Business
In this recorded webinar, Stephen Wunker from New Markets Advisors discusses with APQC's Marisa Brown why now is the time for organizations to use the tools of innovation on…
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Articles|
Sustainability in Industrial Products
Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
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Supply chain leaders are well-positioned to play a critical role in helping organizations achieve their sustainability goals, especially by virtue of their work with…
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Articles|
Process is the Key to ESG Reporting
In October 2021, APQC’s Mercy Harper and Marisa Brown created a podcast about building a strategy for ESG reporting with Deep Parekh, founder and managing partner at Epistemy…
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Podcasts|
Process is the Key to ESG Reporting
In this podcast, APQC’s Mercy Harper and Marisa Brown talk with Deep Parekh, PhD, founder and managing partner at Epistemy, about building a strategy for environment, social,…
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Articles|
Getting Started with Sustainability
This article was developed from ideas shared on the APQC Talks Sustainability webinar. For additional resources, see APQC’s Sustainability collection.
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Houston-based Zeppelin Coffee, an artisanal coffee roastery, has put sustainability at the core of its business model, leading the organization to develop new products that…
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ZUUM Transportation is a tech startup focused on optimizing logistics through greater collaboration and the reduction of waste and inefficiency in freight transportation…
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Reports & White Papers|
2021 Supply Chain Challenges and Priorities: Survey Report
In this survey report, learn the results from APQC's seventh annual supply chain priorities and challenges research. Gain insights from 455 organizations into top areas of…
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Reports & White Papers|
2020 Supply Chain Challenges and Priorities: White Paper
In this white paper, learn the results from APQC's annual supply chain priorities and challenges research. Gain insight into 2020 top areas of focus for supply chain…
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Data and Measures|
2020 Supply Chain Challenges and Priorities: Manufacturing Survey Report
In this survey report, learn the results from APQC's annual supply chain priorities and challenges research. Gain insight into 2020 top areas of focus for supply chain…