Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
How Knowledge Management Affects Employee Productivity
In 2021, APQC surveyed 982 full-time knowledge workers to understand how employees define productivity, what factors make them more and less productive, and what…
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Webinars & Videos|
How Process and Knowledge Boost Personal Productivity
In this webinar, APQC Principal Research Leads Holly Lyke-Ho-Gland and Lauren Trees will share their latest research on productivity, including how bad process and knowledge…
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Presentation Slides|
How Process and Knowledge Boost Personal Productivity
In this webinar, APQC Principal Research Leads Holly Lyke-Ho-Gland and Lauren Trees will share their latest research on productivity, including how bad process and knowledge…
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Reports & White Papers|
Process Interventions for Better Productivity
Too often, the word “productivity” conjures images of manufacturing floors, e-commerce warehouses, or the Toyota Production System. Efficiency (often measured as throughput)…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Generation Analysis
In mid-2021, APQC surveyed full-time knowledge workers across industries to understand: How they define and measure work productivity Factors that make them more and…
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Collections|
Managing Project Knowledge
To help project management teams and offices build the right KM capabilities, APQC conducted research in 2016-2017 exploring the intersection of knowledge and project…
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A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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Reports & White Papers|
Best Practices for Establishing a Project Management Office
A project management office (PMO) is a standardized management structure that provides governance, processes, and shared resources such as methodologies, tools, and…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Role Analysis
In mid-2021, APQC surveyed full-time knowledge workers across industries to understand: How they define and measure work productivity Factors that make them more and…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Organizational Culture Analysis
In mid-2021, APQC surveyed full-time knowledge workers across industries to understand: How they define and measure work productivity Factors that make them more and…
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Infographics|
Productivity is a Well-Balanced Meal
APQC conducted a survey to explore the current state of productivity from the perspective of full-time knowledge workers. This infographic looks at the definition of and…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Human Capital Management/HR
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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No manager likes to see their team wasting time on activities that don’t add value to the business. Many fear that virtual work offers too much freedom and that employees…
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Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Gender Analysis
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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