Fixing Process & Knowledge Productivity Problems Survey Report: Role Analysis

Published On:
October 28, 2021
Authored By:
APQC
Members-Only Content:

In mid-2021, APQC surveyed full-time knowledge workers across industries to understand:

  • How they define and measure work productivity
  • Factors that make them more and less productive
  • The impact of process and knowledge management interventions on productivity

This research report explores the differences that were statistically significant in productivity by role.