Fixing Process & Knowledge Productivity Problems Survey Report: Generation Analysis

Published On:
November 16, 2021
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In mid-2021, APQC surveyed full-time knowledge workers across industries to understand:

  • How they define and measure work productivity
  • Factors that make them more and less productive
  • The impact of process and knowledge management interventions on productivity

This report explores differences in productivity attitudes, measures, and outcomes that are statistically significant by generation.