Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
In this session, the Canadian Medical Protective Association (CMPA) discussed how they benefited from business process improvement (BPI) and content management. CMPA…
-
During this session, Medtronic's supply chain underwent a radical transformation journey four years ago. The KM team developed an award-winning program to improve employee…
-
Articles|
Looking at Knowledge Management Through the Systems & Human Lenses: Can One Exist Without the Other?
During this session, participants discussed the delicate balance that success requires when implementing knowledge management initiatives, emphasizing the importance of human…
-
Given the reality of cybercrime and the threats that it poses to all organizations, cybersecurity has become an extremely important part of supplier risk management and…
-
Articles|
Partnering with Rutgers University at APQC
In 2021, APQC partnered with Rutgers University to engage undergraduate and graduate-level supply chain management students in real-world research. Through this experience,…
-
Business process management delivers real benefit to organizations. See several examples of definitive gains from best-practice organizations identified by APQC here.
-
Articles|
Funding for Business Process Management
Learn how best-practice organizations allocate funds to business process management (BPM). Based on APQC research, this article explains how resources, funds, and reporting…
-
From APQC’s Sourcing and Procurement Blueprint for Success, this article details the benefits of applying a fully standardized commodity coding system. These findings are…
-
Articles|
Next 90 Days Educators ‘Panel Discussion
There are still many uncertainties around COVID-19, ranging from its economic impact to how organizations build resiliency and plan for the future. As part of the Educators…
-
Healthcare organizations shouldn't restore supply chains to pre-pandemic levels; rather, they should focus on greater cost effective and efficient operations. In this session…
-
Developing a process thinking culture in an organization is never easy, but it can be especially challenging in educational institutions. Schools and universities face…
-
In partnership with Ernie Humphrey (CEO, Treasury Webinars), APQC launched its Delivering Treasury Success in the “Next Normal” study to understand what success looks like…
-
In June of 2020, APQC interviewed Paige Fenton Hughes (Superintendent, Converse County School District 1) about how the district worked to make this pivot. In this article…
-
Articles|
KM and Covid-19: Stories from the Front Line
In the crises and chaos of 2020, KM teams have taken on the role of "first responder" to help their organizations adapt. KM has jumped in to close information gaps, solve…
-
Articles|
Building KM Skills: World Vision, U.S. Department of State, and NASWA Discuss Traits for Success
In March 2020, APQC hosted a webinar with KM leaders from World Vision International, the U.S. Department of State, and the National Association of State Workforce Agencies …