Reinforce and Refresh KM Training as Needed

Published On:
March 4, 2020
Authored By:
APQC
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If employees don’t have (or don’t think they have) an immediate need to use KM, they may forget how and why to do so. Even employees with good KM habits need refreshers, especially when there’s a change in business priorities or the KM toolkit.  In this article, you will learn how best-practice KM programs reinforce and refresh KM training over time.