Reinforce and Refresh KM Training as Needed

Published On:

March 04, 2020

Authored By:

APQC

Public Content:

If employees don’t have (or don’t think they have) an immediate need to use KM, they may forget how and why to do so. Even employees with good KM habits need refreshers, especially when there’s a change in business priorities or the KM toolkit. In this article, you will learn how best-practice KM programs reinforce and refresh KM training over time.

Type:

Articles

Topics:

Training Methods, Knowledge Management, KM Change Management, KM Communication

Available Tools:

APQC Process Classification Framework (PCF)

Assessments

Reinforce and Refresh KM Training as Needed

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