Questions to Identify and Prioritize Critical Knowledge

Published On:
September 18, 2025
Authored By:
APQC
Members-Only Content:

Prioritizing what knowledge to protect is essential for effective knowledge management. This tool provides a practical template of questions to help organizations assess which knowledge areas are most strategic, unique, and difficult to replace, ensuring that critical expertise is captured and sustained.

Topics Include:

  • Assessing the strategic significance of knowledge for your organization
  • Evaluating the uniqueness and scarcity of key knowledge areas
  • Determining how difficult knowledge is to replace or replicate
  • Considering breadth of relevance and timing for knowledge mapping initiatives

Click to view the tool and access the essential questions for safeguarding your organization’s most valuable knowledge.