Enhancing Employee Engagement in the Digital Workplace

Published On:
January 13, 2020
Authored By:
APQC
Member Only Content:
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In a December 2019 webinar sponsored by Esker Inc. and drawing on cross-functional APQC research, Marisa Brown (Senior Principal Research Lead, Supply Chain Management at APQC) discussed common pitfalls, best-practice approaches, and real-world examples of organizations that have successfully engaged employees in digital transformation. 

Leading organizations create a foundation for sustainable transformation by choosing the right people and processes, engaging employees through effective communication about change, and cultivating the skills and capabilities that employees will need for future success. Deep engagement starting in the early phases of change helps ensure processes are optimized and people are ready to embrace the benefits of digital transformation.