Engaging Insurance Workers to Bolster Business Outcomes

The insurance industry faces a growing talent crisis, and some insurance position are at a heightened risk. Technology, executive, actuarial, and analytics positions are especially in demand, as analytical positions such as a modeler and data scientist become embedded throughout insurance operations. The pandemic has compounded such talent engagement and retention concerns as the industry's workforce shifted to remote work, that heightened employee engagement challenges. This articles discusses the benefits of engaged employees, how an employee-centric culture empowers workers, and how important listening to your employees is to their engagement.