KM Innovation in the Face of Disruption

Published On:
March 31, 2021
Authored By:

In early 2020, APQC surveyed its KM audience about the technology and business changes affecting their organizations, as well as what they are doing to keep KM on the cutting edge. This research collection shares highlights from the research findings along with stories of how leading KM programs are navigating the current wave of digital, business, and market disruption.