Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of time talent acquisition employees spent on administrative scheduling and follow up with candidates 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on administrative scheduling and follow up with candidates two years ago. This Supplemental…
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Measure Spotlights|
Percentage of time talent acquisition employees spent on answering candidate questions about the process 2 years ago
This measure calculates the percentage of time talent acquisition employees spent on answering candidate questions about the process two years ago. This Supplemental…
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Measure Spotlights|
Number of new hires as a percentage of approved job requisitions
This measure calculates the percentage of new hires out of total approved job requisitions. It is part of a set of process efficiency measures that help companies optimize…
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Measure Spotlights|
Total cost to perform the process group "recruit, source, and select employees" per senior management/executive new hire
This measure calculates the total cost per senior management/executive (i.e. the highest-ranking officers and managers below executives) new hire to perform the process group…
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Measure Spotlights|
Total cost to perform the process group "recruit, source, and select employees" per middle management/specialist new hire
This measure calculates the total cost per middle management/specialist (i.e. managers with budgetary and/or supervisory responsibility who report to senior management and/or…
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Middle management/specialists new hires as a percentage of total new hires
This measure determines the percentage of total new hires that are middle management/specialists (i.e. managers with budgetary and/or supervisory responsibility who report to…
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Senior management/executives new hires as a percentage of total new hires
This measure calculates the percentage of total new hires that fill senior management/executive positions (i.e. the highest-ranking officers and managers below executives)…
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Percentage of new employees hired for data science, digital skills and other specialty IT skills
This measure calculates the percentage of total number of new hires hired for data science, digital skills and other specialty IT skills. This Supplemental Information…
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Percentage change in the cycle time in days from approval of job requisition to acceptance of job offer in the past 12 months (pre- to post-Covid)
This measure calculates percentage change in the cycle time in days from approval of job requisition to acceptance of job offer in the past 12 months (pre-Covid). This…
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Measure Spotlights|
Percentage change in the new data science, digital skills and other specialty IT skills employee 12 month retention rate in the past 12 months (pre- to post-Covid)
This measure calculates percentage change in the new data science, digital skills and other specialty IT skills employee 12 month retention rate in the past 12 months (pre…
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Measure Spotlights|
Total cost to perform the process group "recruit, source, and select employees" per operational workers/office staff new hire
This measure calculates the total cost per operational workers/office staff (i.e. employees who do not have any management responsibility) new hire to perform the process…
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Measure Spotlights|
Operational workers/office staff new hires as a percentage of total new hires
This measure determines the percentage of total new hires that are middle operational workers/office staff (i.e. those who do not have any management responsibility). It is…
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Number of hours invested by hiring decision makers per senior management/executive new hire
This measure calculates the number of hours hiring decision makers spend per senior management/executive new hire. Senior management/executives are the highest-ranking…
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Measure Spotlights|
Number of hours invested by hiring decision makers per middle management/specialist new hire
This measure calculates the number of hours hiring decision makers spend per middle management/specialist new hire (i.e. managers with budgetary/or supervisory responsibility…
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Measure Spotlights|
Number of hours invested by hiring decision makers per operational worker/office staff new hire
This measure calculates the number of hours hiring decision makers spend per operational worker/office staff new hire (i.e. employees who do not have any management…