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3 Ways to Improve Manufacturing
What is the key to improving an organization’s manufacturing activities? My colleague Andrea Stroud and I recently spoke on a webinar focused on the steps organizations can take to assess the current state of their manufacturing processes and identify areas for improvement. Many manufacturing…
Innovative Technologies Ensuring On-Time Delivery
As I sat thinking about companies that have been making headlines for finding innovative ways to deliver orders on time, Amazon comes to mind. Many have heard the headlines about Amazon’s drone’s, its one-hour delivery service, and rapid expansion into transportation logistics. Next week at CSCMP’s…
Role of Customer and Analytics in Creating the Perfect Order
APQC recently held a webinar to discuss how companies reimage their order management processes to increase revenue, brand visibility, and customer satisfaction. Genpact’s Dipanjan Das and Rana Saha collectively responded to the follow-up questions from the webinar: How do we improve the…
5 Innovations Leaders Believe Are on the Way
A majority of business decision makers want their organizations to do more to embrace modern technologies and new channels of customer engagement and digital experience. That’s one of the key findings presented by the Business Performance Innovation (BPI) Network in its report Accelerating Business…
Procurement Playing Field Has Changed. Are You Prepared?
Today’s sourcing and procurement function has the ability to be so much more than just the buying arm of the enterprise, focused only on getting the lowest cost. Shifting the focus to what the business needs to accomplish its goals can enable procurement to take into account elements such as…
How Do Supply Chains Feel About Their 2015 Direction and Strategy?
Earlier this year, APQC fielded a survey focused on current supply chain management priorities and trends. Our results highlighted the continuation of some trends from previous years and revealed some emerging practices. I recently recorded a podcast with APQC Program Manager Andrea…
Using Analytics to Drive Process Improvement and Customer Loyalty
I was recently able to speak with Dipanjan Das, Vice President of Order to Cash Practice and Rana Saha, Transformation Leader at Genpact about how organizations can use predictive analytics to re-design their order management process to match customer needs; resulting in increased…
How Disruptive Entrepreneurship Drives Business Transformation
Business Performance Innovation Network (BPI) in partnership with Tech Mahindra produced a research report based on an online survey of more than 250 enterprise business leaders and innovators across North America, Europe, and Asia. APQC recently interviewed Dave Murray, director of thought…
Supply Chain Priorities in the Near Future (Infographic)
What will supply chain functions focus on in the next three years? As part of our recent survey on supply chain management trends, APQC asked organizations to indicate whether six elements would be a priority for them in the next three years. As the following infographic shows, more than half of…
3 Key Areas in Health Care Supply Chain Management
In an earlier blog post, Scott Alexander, vice president of innovation at ROi (Resource Optimization & Innovation), described how ROi used innovation to re-imagine the supply chain and develop solutions to drive greater efficiencies, reduce costs, and produce sustainable change. In the second…