The APQC Blog
All Posts
7 Recruiting Resolutions for 2019
It’s a competitive time for hiring. Employer demand for workers has surpassed the supply of active job seekers. Achieving the 2019 business objectives that your organization has worked so hard to set will require stand-out recruiting practices. Following are seven recruiting resolutions for…
Tips for Talking About Performance
When you sit down for your annual performance discussion, will the conversation focus on reviewing 2018 or planning for a better 2019? For several years, employers have been debating whether the performance management process should dissect past performance or support future contributions. MITRE…
Top 10 Ways to Onboard New Hires
What do you recall about your first day on the job? Our first days in a new job are some of our most memorable work experiences. And too often they do not make for positive memories. The typical onboarding process can leave new hires overwhelmed. New hires are inundated with forms,…
Future Proofing Your KM Program
There is an AI/automation arms race underway between the big players—IBM, Amazon, Alphabet, Microsoft, and Facebook – and knowledge management is the beneficiary. Turns out, KM tasks such as content management, tagging, search, and expertise location are good targets for AI and might really…
5 Common Hiring Mistakes and Tips for How to Avoid Them
With talent demand high and supply low, your organization can’t afford to make hiring mistakes. A quick Google search pulls up a bounty of articles on hiring mistakes and how to avoid them. In this blog, I am sharing five common hiring mistakes and tips for avoiding them—all based on APQC…
How Ericsson Achieves HR Efficiency on a Global Scale
Swedish telecommunications company Ericsson AB has been on a journey to deliver HR services, to its nearly 100,000 employees worldwide, with increasing levels of efficiency and quality. Recently, I interviewed Ericsson’s Carlos Ballester via email to learn about Ericsson’s transition from a…
What Potential Leaders Need to Succeed
So we have now discussed how we know the organization and the individual, we have given them what they need to succeed and now we are going to put it in gear! Step 3: Create Opportunities to Demonstrate How do we know how potential leaders will perform before making them leaders? The truth is…
Engagement Must Be More Than a “Flavor of the Week”
The percentage of U.S. workers quitting has soared to a high not seen since 2001, reported The Economist just last week. With low unemployment and a surplus of job openings, employers need to strike a balance: They must find ways to get the most from their existing workers, while also providing a…
How Bad Motivations Can Erode Leadership
We discuss in my last blog how to understand the organization and know what is and is not accepted. With that information in mind, you can focus on the individual. Helping them understand themselves is key to enabling them be the best they can be by individualizing their development. Step 2:…
Leadership Capabilities: How Do You Choose the Right Person to Lead?
Making sure that you have the right leaders in place is no easy or small feat. The essence of leadership is knowing the direction you desire to travel and having the ability to influence the head, hands, and heart of others to follow you there. Of these three, the heart is clearly the most…