Today’s HR functions are performing moderately well. What will it take to reach a higher level of HR performance in the future? Read our latest human capital management white paper Making the Journey from Moderate to High-Performance HR to find out. The white paper contains APQC’s analysis of…

It’s December and workers across the globe are engaging in a similar yearly tradition—reflecting on the lessons of the past and aspiring for an improved future. For the many workers considering issues related to people management, we have compiled a list of some of our favorite APQC articles on…

Talent development lessons for all can be found in best-in-class finance functions. This was my big take-away after co-presenting a webinar for Business Finance Magazine on developing finance professionals. In the webinar, The New Rules for Finance Talent Development, my colleague Mary Driscoll and…

Job stress is the aspect of employment that U.S. workers are least satisfied with according to Gallup’s Work and Education poll (“U.S. Workers Least Happy with Their Work Stress and Pay,” Gallup.com, November 12, 2012). Recently, APQC launched a new stress-reduction initiative—a sabbatical…

 “HR ‘has wasted the past 20 years,’ says survey.” This headline, from a recent Personnel Today article, sure got my attention. The article presents the results of a KPMG Management Consulting/Economist Intelligence Unit survey. Whether you agree with the conclusions or not, the article and…

 The STEM shortage (the deficit of science, technology, engineering, and mathematical talent) has been a reoccurring topic in my blog posts. Recently, I had the opportunity to guest blog about STEM talent on the website of Kelly Outsourcing & Consulting Group (KellyOCG), writing about 3…

When managed well, HR shared services organizations (HR SSOs) can reduce HR costs, while maintaining or increasing the quality of HR services delivered. But, how do you know if your HR SSO is fully delivering on these benefits? APQC has two new resources that can help you assess the performance of…

 Responses to frequently asked questions about the HR function In my last blog post, I wrote about new APQC tools that can help HR assess its past performance and make plans for the future. In this post, I want to present some new APQC articles that answer common questions about the HR…

At this time of year, many APQC members and customers are busy assessing their performance in 2012 and making ambitious plans for 2013. As your HR function considers where it’s been and where it wants to be, take a look at the new tools and resources that APQC has available to assist you. First,…

of Our Latest Performance-Improving Resources for HR. On Tuesday, August 28 at 10:30 a.m. CDT, join me for a complimentary, guided tour of APQC’s most recent human capital management (HCM) content.   Hear where you can find HR metrics including:    total cost…