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Working Out Loud Is KM’s Most Transformative Trend
Last week I had the pleasure of recording a podcast with Stan Garfield, a long-time community leader, experienced speaker, and prolific author in the knowledge management space. I asked Stan about the latest developments in knowledge management, and he shared his top 10 list of trends and hot…
How to Get People to REALLY Share Knowledge in Groups
One of the biggest problems in organizations is that people are afraid to speak up. This fear leads to bad decisions, bad feelings, lost opportunities, and disengaged employees. It’s an epidemic. It is especially poignant for those of us who are so passionately committed to knowledge sharing.…
Knowledge Management Experts on KM’s Role in Digital Transformation
APQC asked KM experts about emerging trends in KM, digital transformation, and the importance of soft skills. These experts will be speaking at APQC’s 23rd Annual Knowledge Management Conference April 16-20. Roundtable participants include: Dr. Carla O'Dell: One of the world’s leading…
Empowering People for the Digital Age
Technology of the future will change our experience, but self-awareness is a change in consciousness. Change really comes down to whether or not people feel safe to explore new things, feel supported as they are learning, and feel confident in themselves and their ability to navigate this digital…
How to Get Your KM Strategy Right from the Start
APQC asked a roundtable of knowledge management professionals about the biggest mistakes people make in KM strategy, how to identify problems that KM can solve, and the common traits of successful KM programs. All of our roundtable participants will be presenters at APQC’s 2018 KM Conference April…
How KM Can Capture Deep Smarts
Knowledge loss goes by lots of names: “The Big Crew Change” in oil and gas; “The Baby Boomer Exodus” and “Corporate Amnesia” across business and government. They all point to the retirement of a whole generation of experts and the loss of what Dorothy Leonard has coined as deep smarts: business- or…
7 Steps To Knowledge Management Strategic Planning Success
APQC research tell us that a documented KM strategy is an accelerator of KM maturity, and over the past couple of years, you’ve probably heard us talk once or twice (maybe three or four times) about the importance of documenting your organization’s KM strategy. You may have thought to yourself, “I…
Five Ways to Have Better Knowledge Management Direction in 2018
Early January is always full of hope and promise, both in our personal lives and at work. But as we all know from past failures, resolutions don’t get very far without a solid plan. Now is the perfect time to set a New Year’s resolution to make your KM program the best it can be—and then identify…
Time to Clean Out Your Knowledge Management Fridge
November 15 is “Clean Your Refrigerator Day.” Have you ever cleaned out your fridge and discovered some expired old food you’d forgotten about, hidden way in back behind the milk? It can be hard to throw some things away, especially when they seemed like good ideas once upon a time. But when the…
Celebrating 40 Years of RENEWAL and Reinvention
This year marks APQC’s 40th anniversary, so all year long we could hardly wait for the big team party we were planning for the fall. But Hurricane Harvey had something else in store for us, and so our celebration plans ended up underwater – quite literally in this case. Yet our team’s response…