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Got SharePoint? Got Troubles…

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One of the things I like to mention to those trying to make SharePoint work for them is to understand this: A powerful feature of SharePoint is its flexibility; the biggest drawback of SharePoint is its flexibility. So it’s no wonder that so many people have found the ubiquity of SharePoint in…

Human Capital Management Metric of the Month

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Benchmarking your organization against others on performance metrics can help your organization improve on specific business processes and activities. At APQC, we provide a number of HR and human capital management related metrics and insights to go with them to help organizations…

Change Management for Knowledge Management

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When I talk to our members about their knowledge management challenges, change management is always near the top of the list. It’s one thing to create a KM strategy and select knowledge-sharing and collaboration approaches you want to implement, but it’s another to actually roll out the new…