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Hey, All You Daredevils!


Love risk but hate loss?  You're not alone. “This new market strategy is great… but what if we lost one of our key clients?” “This product has the potential to make a huge splash… but should we stray too far from what we are known for?” “This improvement proposal could improve our efficiency…

Supply Chain Happiness


I've almost finished reading Delivering Happiness by Tony Hsieh, CEO of Zappos.com. I'm sure many of you have already read it since it came out last year and was #1 on The New York Times Bestseller List. But this was my first time through it. Fascinating book! I highly recommend it. The book got me…

How to Budget Faster and Plan Better


Don't sweat your financial reporting, budgeting, and planning processes this year. APQC has just released two insightful white papers Fast Delivery of Complex Financial Reports –How Leading CFOs Do IT and How Corporate Financial Analysts are Dealing with Uneven Growth.

In Case You'd Like to Know...


Yesterday, I hosted a Webinar all about the new “Business Excellence” content in the Knowledge Base. If you are at all curious about the latest and greatest that we have in process management, measurement, benchmarking, and innovation, check it out here: Now in the Knowledge Base: Business…

The Latest and Greatest in KM


This morning, I gave a 30-minute presentation highlighting the best KM content APQC has published so far this year. If you want to find out what’s new and exciting in the Knowledge Base, I recommend listening to this recording of the presentation or downloading the slides. The slides are…

Procuring by Category


What practice in procurement is associated with shorter supplier lead times and faster PO processing? Category Management. By clustering suppliers into categories, you can leverage similar market intelligence, sourcing strategies, and supplier relationship management programs. Here's an…