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6 Baby Steps for Those Who are New to Remote Work
Many employees are experiencing major disruptions to their routines and daily life, while remote work is becoming more essential every day. But with such a sudden change in routine, workers who have little or no work-from-home experience can end up feeling a sense of chaos on top of the already…
4 Things Everyone Should be Using a Process Framework for
Last month, we talked about the most important factors to consider when picking a framework. Now that we’ve discussed how to choose a framework, let’s look at some of the ways in which every organization should be using a process framework. 1. Mapping Relevant Processes The benefits of…
Which Flavor of Process Framework Suits Your Needs?
Last month I talked about how process frameworks can work like magic when implemented correctly. But, what I didn’t mention was how difficult it can be to pick which framework to use. With both cross-industry and industry-specific frameworks readily available, and several function-specific…
Why Process Frameworks are like Genies in a Bottle
Process frameworks allow organizations to group their business processes into systematized categories and a common language so that they can benchmark and ultimately improve the work that is performed. This sounds kind of magical, eh? Who would say no to improving the quality, speed, and cost-…
Advance Your Process Improvements with Simulation Technology
I recently spoke with Luis Lopez, manager of process improvement at the Port of Vancouver, to discuss the role that simulation technology has in process improvement, advice on piloting simulation software, and a few lessons learned from his hands-on experience with simulation technology. What…
Great End-to-End Processes Start with Collaboration
I recently spoke with Diego Alvarado, process optimization manager at CMI, to discuss buy-in, engagement tactics, success factors, and some lessons learned from his experience with end-to-end process improvement initiatives. Why should organizations be interested in establishing end-to-end…
Don’t Let Your Financial Management Mirror the Stock Market in 2019
As we prepare for and welcome the new year, we should reflect on what we’ve learned so that we benefit from our past indiscretions and don’t let bad habits slither back. With 2018 at a close, and the stock market becoming increasingly volatile, many are left unsure of what 2019 could bring. But one…
4 Reasons Not to Fear Robotic Process Automation
Robotic process automation (RPA) has quickly become inevitable. In March of 2018, APQC interviewed Tilak Banerjee, a director at Dell-EMC, on RPA: “When we started in 2015, RPA was more or less a new concept in the shared services industry,” said Banerjee. “Right now, a lot of companies I talk to…