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How Knowledge Management Can Embrace Disruptive Forces
It seems that we all have a lot of things disrupting our working hours: mergers and acquisitions, new organizational structures (with new bosses) being put in place and, yes, emerging technologies. And, it seems as if they all are happening at once. I’d like to say to my fellow KMers…
What Great KM Programs at Grant Thornton and USACE Can Teach You
Last month, I had the honor of recognizing 13 of the best KM programs in the world at APQC’s 2019 KM Conference. These organizations worked their way through APQC’s evidence-based assessment for KM and submitted their data to be benchmarked against the 12 categories of KM capabilities. There were…
Cracking the Culture Code for KM
I have asked KM leaders what their main objective is for implementing KM. And, overwhelmingly, the #1 response is to “change the culture of the organization.” Really? You want KM to take on culture change? Some years ago, APQC brought together a group of leading…