How a Large Software Company Engages Employees in Communities

Published On:
June 19, 2019
Authored By:
APQC
Members-Only Content:

This blinded case study focuses on a large software company that wanted to improve the flow of knowledge between its product groups and the rest of the organization and give employees fast access to relevant updates. The company developed a network of global communities of practice that allow employees to access experts, answers, and learning opportunities.

Also found in Promoting Knowledge Management and Making It Stick
Type:
Case Study
Topics:
Knowledge Management, KM Change Management, KM Communication, Communities and Networks
Industries:
Software

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