Interactive Current State Process Heat Map for Educators

Spring Branch Independent School District (Spring Branch ISD) worked with APQC on a Master Planning for Innovation (MPI) project called “Student-Facing Digital Content Acquisition and Accessibility.” Spring Branch ISD recognized an opportunity to rethink its approach of identifying and procuring the technology necessary for student success. With an increasing number of requests for new software, apps, and other tools to support personalized student learning, Spring Branch ISD needed to better align and streamline the work of its technology, procurement, and academic teams to ensure teachers and students can access the technology they need in a timely fashion.

This document includes the editable Current State Process Heat Map as well as an instruction guide for how to fill out the template. Educators can use this document to assess complexity, user and recipient pain levels, performance consistency, and organizational impact for current state processes.