Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Navigating the Order Management Landscape
To provide a roadmap for traversing this multi-layered OM landscape, APQC’s Marisa Brown (Senior Principal Research Lead, Supply Chain Management) and Madison Lundquist …
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Presentation Slides|
Order Management Landscape Challenges
In these June 2023 webinar presentation slides, APQC asks how to evaluate the end-to-end order management landscape. This includes analyzing the people, processes, tools and…
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Webinars & Videos|
Order Management Landscape Challenges
In this June 2023 webinar, APQC asks how to evaluate the end-to-end order management landscape. This includes analyzing the people, processes, tools and governance to…
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Infographics|
Factors for Improved Master Data Management
With the order-to-cash process spanning multiple functions within an organization, it can be a challenge for businesses to ensure its efficiency and effectiveness. Many…
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With the order-to-cash process spanning multiple functions within an organization, it can be a challenge for businesses to ensure its efficiency and effectiveness. Many…
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The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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Articles|
Standardize the Order-to-Cash Process
The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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Articles|
Focus on Order-to-Cash Process Governance
The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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Articles|
Embrace Order-to-Cash Automation
The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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Articles|
Master Data Management for Order-to-Cash
The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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The global pandemic has fundamentally changed how organizations manage for success. In addition, there is increasing pressure from customers for greater speed and…
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Collections|
Order-to-Cash: Managing for Success in Disruptive Times
Organizations need strong foundational processes in place to help them persevere in times of disruption and rapid change. Today, customers have higher expectations of speed…
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Presentation Slides|
Order-to-Cash: Performance Drivers for Success
In these presentation slides, APQC’s Marisa Brown and DSCI’s Kathy Colucci cover why organizations need strong foundational processes in times of disruption and rapid change…
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Webinars & Videos|
Order-to-Cash: Performance Drivers for Success
In this recorded webinar, APQC’s Marisa Brown and DSCI’s Kathy Colucci cover why organizations need strong foundational processes in times of disruption and rapid change. The…