Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
2023 Managing Process Knowledge: Digital/IT Function Report
In 2023, APQC conducted research to better understand how process and knowledge management can work together to improve process performance, reduce risks, and boost employee…
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Data and Measures|
2023 Managing Process Knowledge: Process Management Function Report
In 2023, APQC conducted research to better understand how process and knowledge management can work together to improve process performance, reduce risks, and boost employee…
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Data and Measures|
2023 Managing Process Knowledge: Knowledge Management Function Report
In 2023, APQC conducted research to better understand how process and knowledge management can work together to improve process performance, reduce risks, and boost employee…
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Data and Measures|
2023 Managing Process Knowledge: Corporate Strategy Function Report
In 2023, APQC conducted research to better understand how process and knowledge management can work together to improve process performance, reduce risks, and boost employee…
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Data and Measures|
2023 Managing Process Knowledge: Finance Function Report
In 2023, APQC conducted research to better understand how process and knowledge management can work together to improve process performance, reduce risks, and boost employee…
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Reports & White Papers|
2023 Managing Process Knowledge Survey Report
In early 2023, APQC conducted research to explore how process and knowledge management can be aligned to improve process performance, reduce risks, and increase employee…
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At the close of 2022, APQC's process and performance management group conducted its annual survey to understand the common challenges and priorities of practitioners in 2023…
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Change management strategy is a key component of any organizational change initiative, whether related to organizational transformation, change in business strategy, large…
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2021 saw $5.1 trillion in mergers and acquisitions (M&As), and that number was expected to rise in 2022. However, organizations continued to struggle with fully reaping the…
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Webinars & Videos|
Making Change Management Better
Organizations and employees have been through a lot over the last couple of years with no real signs of slowing down. Employees are exhausted and the transformation and new…
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Presentation Slides|
Making Change Management Better
Organizations and employees have been through a lot over the last couple of years with no real signs of slowing down. Employees are exhausted and the transformation and new…
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Data and Measures|
Effective Change Management Practices: Organizational Size Comparison
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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Data and Measures|
Effective Change Management Practices: Change Role Comparison
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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Data and Measures|
Effective Change Management Practices: Healthcare Industry
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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Data and Measures|
Effective Change Management Practices: Industrial Products Industry
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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