Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
HR Transformation Roles and Responsibilities Template
Part of APQC’s HR Transformation Toolkit Collection, this template can be used to define and assign core HR transformation team roles and responsibilities. For additional…
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Articles|
Five Ways to Drive Buy-In for DEI
In this article, APQC draws from its DEI research to highlight five practices that can help you get people in your organization committed to DEI. APQC also provides examples…
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Infographics|
A Smaller IT Headcount is Not Necessarily Better
When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
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When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
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Teach for America (TFA) is a non-profit organization with a mission to find, develop, and support a diverse network of leaders who work together to end educational inequity…
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Collections|
Benchmarking Diversity, Equity, and Inclusion
Social justice movements, growing interest in sustainability, and new diversity reporting requirements/initiatives have organizations ramping up actions to support diversity…
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Reports & White Papers|
The Future of Finance Talent: Enabling a Future-Focused Talent Management Strategy
The finance function is evolving in many organizations as finance leaders look to add higher-value services to their traditional focus on administration and compliance. With…
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Infographics|
Human Resource Strategy: Roadmap for Process Improvement
This infographic is your roadmap for improving the HR strategy process. It outlines the best route for reaching your desired destination--to create and implement an HR…
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Articles|
HR Strategy and Planning Best Practices
Organizations that invest more time upfront in setting HR strategy and plans position themselves to proactively and accurately meet business needs. This article highlights…
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Case Study|
Defense Finance and Accounting Service: Finance Talent Management in a Government Agency
The Defense Finance and Accounting Service (DFAS) is an agency of the United States Department of Defense (DOD) with headquarters in Indianapolis, Indiana. DFAS is…
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Infographics|
12 Keys to Success: HCM Strategies that Get Business Results
Follow these 12 proven approaches to create and implement an HCM strategy that will enable your organization to meet its strategic objectives.
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Infographics|
Average Span of Control for the HR Function
The span of control—which refers to the number of direct reports a manager has—is a measure that can help organizations evaluate the size of their HR function. Measuring the…
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Tools & Templates|
Workforce Planning: Talent Demand Planning Worksheet
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step two in the workforce planning framework: Determine Talent Demand. The objective of…
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Tools & Templates|
Workforce Planning: Talent Demand Planning Worksheet Editable Template
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step two in the workforce planning framework: Determine Talent Demand. The objective of…
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Tools & Templates|
Workforce Planning: Talent Gap Analysis Worksheet
Part of APQC’s Workforce Planning Toolkit, this worksheet supports the completion of step four in the workforce planning framework: Conduct Gap Analysis. The objective of…
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